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  • Explore NotifyMe
  • Customization through Business Process Analysis
  • Getting started
    • Quickstart Guide
      • 1. Onboard users and guests
      • 2. Set up your projects and packages
      • 3. Plan your inspections and NOIs
      • 4. Follow up on action items
  • WHY NOTIFYME
    • Software benefits
    • Increase business process digitalization
    • Increase supply chain collaboration
  • KEY FEATURES
    • Collaborative workflows
    • Central data repository
    • Automated scheduling
    • Seamless communication
    • Dashboard, reporting and analytics
    • Data integration
  • ACADEMY PREVIEW
    • Academy videos preview
  • ADOPTING NOTIFYME
    • Set your goal
    • Plan the software adoption
    • Select your key users
    • Carry out a staged roll-out
    • Business use case (NOI management)
  • Pricing
    • Pricing plans
    • NotifyMe Professional Services
  • DATA SECURITY
    • NotifyMe Statement on Security
  • Release Notes
    • NotifyMe Release Notes
  • Restricted access
    • Password protected content
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  1. ADOPTING NOTIFYME

Select your key users

PreviousPlan the software adoptionNextCarry out a staged roll-out

Last updated 4 years ago

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Key users can be defined as users with expert knowledge with regard to a particular system or process. The expectations from the key user are mainly:

  • to provide expertise with regards to business processes during the business/IT alignment phase.

  • to participate in User Acceptance Test (UAT)

  • to provide permanent support and training to end users.

Key users should be selected based on following criteria:

  • they should understand the Business Processes

  • be comfortable with IT systems

  • be trouble shooters

  • be open to changes

  • have good relationship with co-workers.

Key users can support the provision of knowledge regarding internal business processes to the implementation team, thereby helping to develop the requirement specifications, and to support the customization and implementation planning process.

Also, they can be utilized as system-related knowledge-hubs to facilitate training and support to the end users, during and after the implementation of the system.